Data Entry Specialist, Web Researcher, Virtual Assistant, Email marketing Specialist, Shopify Store Design
I worked as Customer Service Representative for almost 5 years(Technical Support Representative, Customer Care Representative, Account Services, Telemarketing, and Finance). I was a Customer Care Representative in Convergys Philippines for Sprint Account, 1 year and 6 months in Stream Global Services as Technical Support and Listener Care Representative and 2 years and 4 months in Sykes Asia as Technical Support Representative for Palm Devices. In my 5 years experience, I learned to multitask, provide up and beyond customer care, best possible resolution to customers issues, especially with their devices. I have mastered: Touch and Speed Typing, Clerical Works, Record Management, Public Relation Skills, MS Excel, Word, PowerPoint and Adobe Photoshop for my photo editing skills. I know how to fix virus related issues, update issues and system issues.
Other Skills:
- Customer Support (Chat, Email, and Telephone)
- TeleMarketing, Order Processing, Refund, Cancellation, and Replacement
- Photography and Photo Editing (Adobe Photoshop)
- Email Marketing (Campaign & Newsletter Design, Email Automation Series)
- Shopify Management
- Facebook & Instagram Ads
- Basic Google Adword
Work Terms
I worked as Customer Service Representative for almost 5 years(Technical Support Representative, Customer Care Representative, Account Services, Telemarketing, and Finance). I was a Customer Care Representative in Convergys Philippines for Sprint Account, 1 year and 6 months in Stream Global Services as Technical Support and Listener Care Representative and 2 years and 4 months in Sykes Asia as Technical Support Representative for Palm Devices. In my 5 years experience, I learned to multitask, provide up and beyond customer care, best possible resolution to customers issues, especially with their devices. I have mastered: Touch and Speed Typing, Clerical Works, Record Management, Public Relation Skills, MS Excel, Word, PowerPoint and Adobe Photoshop for my photo editing skills. I know how to fix virus related issues, update issues and system issues.
Other Skills:
- Customer Support (Chat, Email, and Telephone)
- TeleMarketing, Order Processing, Refund, Cancellation, and Replacement
- Photography and Photo Editing (Adobe Photoshop)
- Email Marketing (Campaign & Newsletter Design, Email Automation Series)
- Shopify Management
- Facebook & Instagram Ads
- Basic Google Adword