Banner Image

Skills

  • Client Orientation
  • Customer Experience Management
  • Customer Retention
  • Customer Satisfaction
  • Relationship Management
  • Business Development
  • Client Contact
  • Client Development
  • Customer Service Management
  • Customer Service Training
  • Client Issue Resolution
  • CRM
  • Customer Journey Mapping
  • Customer Service
  • Data Entry

Sign up or Log in to see more.

Services

  • Audit of customer experience

    $120/hr Starting at $500 Ongoing

    Dedicated Resource

    What is a customer journey? Contact points are the situations in which the customer or prospect comes into contact with the brand, before, during or after the purchase of a product or service. They are...

    Client ContactClient OrientationCustomer Experience ManagementCustomer Journey MappingCustomer Retention

  • Optimization of your Service dept

    $120/hr Starting at $500 Ongoing

    Dedicated Resource

    Improve your customer service by collecting and analyzing customer feedback. Your customer service is your company's showcase. And the quality of the support you provide has a major impact on the experiences...

    Business DevelopmentClient DevelopmentClient OrientationCustomer Experience ManagementCustomer Retention

  • Warranty management

    $120/hr Starting at $500 Ongoing

    Dedicated Resource

    Managing warranties can be time-consuming and costly for the after-sales service department if not properly optimized. How to optimize warranty management, and why? Managing warranties is not always simple...

    Business DevelopmentClient ContactClient DevelopmentClient Issue ResolutionClient Orientation

About

Improve the operational performance of your company by analyzing your after-sales service data to identify areas for potential improvement in all departments of your organisation.

Knowing your job and sharing your passions helps us to be more efficient and comfortable by your side. By speaking your language and knowing your constraints, we support you at all stages of the life of your business.

20 years in the industry working with large or small companies helps us understand your situation.

Founded: 2023

Work Terms

Company working time : 8:00 - 18:00
Payment terms : 30 days
Preferred communication : mail, phone, sms, whatsapp