Banner Image

Skills

  • Administrative Assistant
  • Data Entry
  • Email Management
  • Reviews
  • Virtual Assistants

Services

  • Virtual Assistant

    $5/hr Starting at $800 Ongoing

    Dedicated Resource

    I've worked as a Virtual Assistant for a Superhost, Bedspoke with 148 property listings that started from April 2018 to the present. Bedspoke Australia earned the Airbnb Superhost badge for being an Outstanding...

    Administrative AssistantData EntryEmail ManagementReviewsVirtual Assistants

About

Extensive Experience in Customer Service since 2008 | Virtual Assistant

Extensive experience of exemplary quality customer service since 2008.

To obtain a position as a team player in a people-oriented organization where I can maximize my skills in a challenging environment, bringing years of work experience with a solid track record for maintaining high production, quality standards, and customer satisfaction that will help propel the company. Revolution enthusiast who uses holistic thinking and attention to detail to create humane and maintainable solutions.

I have experience in the following campaigns/accounts:

1. Bedspoke Australia (Airbnb Superhost) - Uses Airbnb, Asana, iGMS, Uplisting, and Google Workspace Apps.
2. Weight Watchers (Weight-loss program in the US) - Uses Avaya for time tracking.
3. Earnin (Payday lender app in the US) - Uses Zendesk and Zopim Chat for chat & email. Zoho for time tracking.
4. Resident (Direct-to-Consumer mattress and home furnishings company) Uses AgoraPulse for Social Media Support, Kustomer for email & Comm100 for chat. Zoho for time-tracking.

Qualifications and Skills:

- Can work well under pressure and determined to provide true service whenever needed by the company.
- Has experience in the Customer Service Industry since 2007.
- Received awards and recognition for Customer Service.
- Completed a Basic Airline Customer Service Course – Frontier Aviation Academy.
- Possess a positive attitude.
- Able to work glowing in a team environment.
- Good ability to follow directions thoroughly.
- Good interpersonal skills and understands customer service needs.
- Flexible to work schedules. (Knows how to manage time)
- Professional, empathetic, progressive, visionary, and cosmopolitan.
- Has a Stable Supply of Electricity (with an Electric Generator) and backup Internet Connection. (Smart - LTE)
- Has a professional and quiet working space with good lighting and professional background (behind a plain background wall), free from any background noise e.g. animals, pets, etc.

Work Terms

PLEASE CHECK MY LINKEDIN PROFILE TO SEE SCREENSHOTS OF MY PREVIOUS WORK & ACHIEVEMENTS.

https://www.linkedin.com/in/restymamhot/

YOU MAY ALSO CHECK THIS LINK TO SEE MY WORK-FROM-HOME SET-UP and OTHER TEST (SPEED TEST, TYPING TEST, ELECTRIC GENERATOR, BACK UP WIFI, ETC.)

https://drive.google.com/drive/folders/1LiH914JJ9VITMY02vDDu5g1eKlNN2eca?usp=sharing

NOTE:
• I'm only accepting offers for Non-Voice Positions: Email, Chat, Data Entry, Facebook Page moderation, or Admin Work.
• A work schedule in the daytime (PH time or Australian time) would be great.

LOOKING FORWARD TO WORKING WITH YOU SOON. :)

Attachments (Click to Preview)