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Skills

  • Avaya
  • Client Administration
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Client Orientation
  • Customer Care Services
  • Customer Experience
  • Customer Service
  • Order Processing
  • Phone Support
  • Relationship Management
  • Salesforce
  • Technical Support

Services

  • Service Solutions Center

    $8/hr Starting at $800 Ongoing

    Dedicated Resource

    With my customer service, I aim to build long-lasting relationships with my customers, fostering trust and loyalty. Your satisfaction is my top priority, and I am committed  going extra mile to exceed...

    AvayaClient AdministrationClient AssessmentClient ContactClient Issue Resolution

About

"Empowering Customers with Exceptional Support"

I am Rhona Mae Dela Cruz 27 years old Graduated at Bulacan Polytechnic College. and I can share that I am an Experienced customer support specialist with 5+ years of top-notch assistance and complex issue resolution. Committed to exceptional service, troubleshooting, and effective solutions. Strong interpersonal skills, empathy, and continuous improvement mindset.
Recognized for my ability to remain calm under pressure, excels in managing challenging situations, diffusing tensions, and finding amicable resolutions. I take pride in delivering personalized and memorable customer experiences, fostering customer loyalty and satisfaction. With me as your customer service representative, you can expect professionalism, efficiency, and a genuine commitment to your satisfaction. [He/She] looks forward to providing you with unparalleled support and making your customer service experience exceptional.

Work Terms

40 hours/ bi weekly salary/