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Skills

  • Admin Support
  • Chat Support
  • CRM
  • Customer Service
  • Email Services
  • English Language
  • Italian Language
  • Microsoft Office
  • Web Research
  • Appointment Setting
  • Call Center
  • Email Handling
  • International
  • Personal Assistant

Services

  • Experienced Customer Professional

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    Extensive experience of dealing with customers/third parties via the telephone, email, chat. Excellent knowledge of Microsoft Office. Good knowledge of CRM softwares. High levels of attention to detail...

    Admin SupportCall CenterChat SupportCRMCustomer Service

  • Bilingual Customer Service Professional

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    I am an Italian native speaker with a vast international background, perfectly bilingual (Italian-English), having spent a year in the United States and studied business in the UK. Extensive experience...

    Admin SupportChat SupportCRMCustomer ServiceEmail Services

  • Bilingual PA (Italian-English)

    $10/hr Starting at $50 Ongoing

    Dedicated Resource

    Support with the Italian language in order to: Set up appointments (doctors, banks, offices). Conducting online research. Making calls. Help with filling up paperworks.

    Appointment SettingEnglish LanguageItalian LanguageWeb Research

About

Experienced Customer Service Professional/Virtual Admin/Online Personal Assistant

My name is Riccardo Rampone and I am an Italian native speaker with a vast international background, perfectly bilingual (Italian-English), having spent a year in the United States and studied business in the UK. I have worked three and a half years at Microsoft Italy as a Customer Service Representative and as an Outbound Sales Agent for Telecom Italia. I have worked as a Project Manager for a IT Pharmaceutical company, I have managed different projects consisting of different tasks: writing commercial proposals, invoicing, translating documents from english into italian, contacting clients. I have also conducted market researches for Nike, Philip Morris and Under Armour on behalf of Sahler Research.

I love to take on new challenges, I would describe myself as a person who is highly motivated, I am committed and well organized and a quick learner. I really feel my experience is perfect for this position and would be of real asset to this company.

Thank you for taking the time to consider my application and I look forward to hearing from you shortly.

Work Terms

Desired Start Date: Immediately
Work Availability: Mornings, Afternoons, Evenings
Hours per Week: 30-39
Job Schedules: Full-Time, Part-Time, Flexible Schedule, Alternative Schedule, Occasional, Seasonal

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