An experienced Technical Author with a track record of compiling complex business, technical and compliance documents.

I am well known for interpreting complex information in many different languages and producing structured, understandable documents at a level appropriate for the target audience. This involves a range of skills including interviewing business representatives and technical specialists, leading investigations and preparing / leading workshops to obtain key information and present final documentation.

My work has spanned most types of businesses across public and private sectors including software engineering and IT services, marketing, insurance and financial, electronic commerce and media, engineering, patent office, government and police, charity, public utilities, defence, scientific and industrial systems, health service and pharmaceuticals, railway contractors and retail.

I work through my company Wise Words.

Key Skills:

- Technical Documentation and Authoring
- Business Policy / Process / Compliance Documentation
- Disaster Recovery and Information Security
- Requirements Analysis
- Code and Architecture Documentation
- User Testing
- Website Content
- User Manuals
- Project Documentation
- Training Documentation
- Documentation Consultancy

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