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Skills

  • Ecommerce
  • HR Management
  • Link Building
  • Project Management
  • Act! CRM
  • Administrative Assistant
  • Customer Service
  • Design
  • eLearning Development
  • Email Handling
  • Email Services
  • Facebook Ads
  • Google My Business
  • Graphic Design
  • Management

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Services

  • Customer Service I Social Media Manager

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Hi, I am Vera. I am an energetic and fabulous Virtual Assistant and I can offer my enormous skills for your requirements. I can handle every task that can be thrown my way. I have a knack for problem-solving...

    Administrative AssistantCustomer ServiceEcommerceeLearning DevelopmentEmail Handling

  • Project Manager

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Vera is a Virtual Assistant and a Project Manager whose main goal is to always deliver her best service to any client she’s working with. She has a very unique personality that makes her rise above others...

    Act! CRMDesignEcommerceGraphic DesignHR Management

About

Being a dedicated Virtual Assistant, establishing a long-lasting relationship with my clients is my main priority. My goal is to provide exceptional service that exceeds expectations.

I am looking for career opportunities where my excellent skills in Project Management, Content Writing, Email Support and, E-commerce expertise will make a worthy contribution.
As a customer service representative and Project Manager for various Shopify stores, I was the main point of contact for customers. With more than 6 years of strong customer service experience, I can handle different situations or answer customer inquiries while working within the policies and procedures of the company. My keen attention to detail enables me to resolve customers concerns quickly and efficiently. I have remarkable time management skills and can multi-task to get the job done on time. I am able to communicate effectively with customers and colleagues from diverse backgrounds.

My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management, Email Handling, and other general admin tasks. I've been on the field for over 6 years and has developed skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.

I am proficient with:
• MS Office (Word, Excel, PowerPoint, Outlook)
• Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
• Adobe Acrobat for creating fillable forms
• Document conversions (PDF, Word, Excel, Text)
• Basic Photoshop and Illustrator for editing PDF files (documents, banners, flyers)
• Salesforce, Pipedrive, Teamwork Projects, Teamwork Desk, Trello, Airtable
• Todoist, Wunderlist, Evernote
• LinkedIn, Rapportive, Hunter, Bullhorn, Monster Jobs
• Canva, Squarespace, Teachable, Archetype, and a little experience with Wordpress