Sales and Service CRM Specialist - SFDC, MS Dynamics.
I am an experienced Digital Sales Professional with an overall experience of over 4 years with an MBA in Sales and Marketing from a leading Business School. I am good with CRM Softwares as well as Product/Sales/Marketing Presentations pn Powerpoint.
I have hands-on experience in consulting assignments on Sales and Marketing CRM with various organizations, where i have helped them setting up the CRM to realizing the Business benefits( KPIs such as ROI, Lead Generation) out of it. I am also able to represent the data creatively in form of Microsoft Powerpoint .
I am good at modules such as Sales, Marketing, Case Management, PSA. Functionally, I am good at doing Business analysis/Project Management/Development of the CRM projects. This includes setting up of Key attributes, Relationships, entities, Records, Views, Dashboards, Reporting etc in CRM system.