Luxury Graphic Design & Digital Marketing Expert
My name is Robyn and I’m the founder of Frontier 1862. I started this journey in the cold prairie winter month of February 2018 in an effort to help people around the world bring their online brand to life! I had the college experience, the life experience, and the passion for gorgeous products in the fashion and interiors industries to make me a top qualified candidate for many searching clients!
Frontier 1862 now has a long list of highly esteemed clients that we are soo proud to have worked with. We are constantly evolving and growing into a go-to design house for clients in the need of a partner for their web content!
Work Terms
studio hours & communication
I am typically working on Monday - Friday during normal business hours. I will occasionally work on design projects on a Saturday or Sunday, but generally like to keep these days email & phone free so I can recharge my creative side!
I prefer email as the main method of communication so I can refer back to our conversations throughout the design process. If you need a phone call to explain the initial details of a project, I am absolutely open to it! But please summarize the details in the online questionnaire you are sent, or send them as a bullet-point list later on in an email.
I find email works best for me on a daily basis. Though my phone is text enabled, I cannot be available for texting throughout the day and I will be in touch via text first thing in the morning, and right at the end of the day.
cancellations
Though we’ve never had this problem with any of our clients - things do come up, and life happens! If you choose to terminate a project, you will be required to pay for the amount of work completed up until he date of termination at an hourly rate of $75/hour. Deposits and rush/bespoke fees are non-refundable.
design files
You will receive the final design content in either .PSD or .INDD formats after all invoices have been paid.
turnaround time
Most projects take 2-3 weeks to complete. Please allow more time for websites! You’ll receive a more detailed estimate when we discuss your project details!
copyright & creative content
Clients are asked to provide a dropbox folder at the beginning of the design process that will host any logos, brand guides already established, photography, and anything else that can help me during the design process. It is the clients responsibility to make sure that they have the rights to use this content and any photographic materials! Clients will accept any and all full responsibility regarding copyright infringements.
printed marketing materials
Due to most projects being remote, an