Virtual Assistant Executive / Chat and Customer Support Specialist

If you are looking for someone you can work with for a long time and will help running your business by being an all around E-commerce Virtual Assistant and customer representative as well as a chat support specialist well you just bumped into that person.

I am a customer and email support representative whereas I handle gracefully and efficiently the concerns, inquiries, and complaints of customers in various ecommerce stores. I also handle chat support whereas I make sure that I cater the needs and inquiries of the customers through past faced chatting. I am also a virtual assistant that works mainly as a data entry and web specialist. Alongside of it, I had an experienced as an ebay and shopify lister/product researcher where as I look for and Identify the items that I am going to list as auction or buy it now. I used to update inventories in ebay and shopify stores, add products and manage to send mails to the customers every now and then.

I am knowledgeable in using programs such as MS word, MS excel and MS powerpoint.
I have a strong grip in maximizing the usage of google docs, sheets, and drive. I am well equipped in doing web research, email management, calendar management, project management, lead generation and social media management. I even know how to work with platforms such as canva and wordpress, shopify, zendesk, and apps like trello and asana. I spend time in learning some of these skills by enrolling in quality courses to make sure that I am stuffed with various knowledge to excel in what I do. I never stop researching and exploring different skills by watching various educational tutorials on youtube and other sites.

Work Terms

I can work for 20-30 hours a week for $8 per hour flexible time