I have been recognized and awarded multiple times as the top CSR ( Customer Service Representative) of the month on my most recent job in a BPO company.

My name is Romeo Junior Launo, or you can call me Jonas. I'm currently living here in the Philippines and I am applying in your company. I have almost 5 years years experienced working on BPO and handled multiple US based accounts. Receiving inbound calls and sending emails and fax. From customer service, online sales agent, technical support rep healthcare account to financial stocks exchange account. I am a versatile person and I can work under pressure with minimal or no supervision. I do believe that good customer service and fast resolution can have a big impact on company's growth and success. I choose to apply this job, because i want to work in home so that I can save some of my time just to be with my family.I believe that i can excel on this. one of my advantage is being a call center agent for almost 5 years. when I'm at work I usually assist my teammates and every time i do that I feel happy. I promise that if I get hired on this job, I will do everything I can to be the best Customer relationship / Executive that you ever hired,h.

Work Terms

I can work in the morning or in the evening.