Great commitment and accuracy oriented in accomplishing the work task as a freelancer and help client by giving a best results and improvise the revenue.

Total 18 years of work experience in various sectors

Have 2 years work experience in EHR implementation and support

Hands on experience with EHR software like AdvancedMD, Elation Health.

Customising Clinical templates.

Investigating and managing the resolution of reported issues with the EHR system.

Efforts to include determining and implementing solutions to practice workflow were feasible as well as escalating to client support and actively managing the ultimate resolution.

Serve as a liaison between clinical, finance, and EHR software vendors recommending software enhancements based upon evaluation and feedback from end users.

Support ongoing reviews of paper documentation and participate in the development of electronic templates and documents where feasible.

Develop and administer EHR training program to end users as required.

Answering high volume of inbound calls.

Assisting users to troubleshoot and resolve problems with their EHR software program(s)

Answers inquiries by clarifying desired information; researching, locating, and providing accurate information

Resolving user questions and complaints with the highest degree of courtesy and professionalism

Develops training plan and delivers training to physicians and mid-levels.

Assist in resolving problems related to overall system implementation

Manage communication between clinical staff and management.

Effectively demonstrate the capabilities of EHR software to potential clients, include hosting online demonstrations and software training when necessary.

Create reports and documentation as assigned.

Work Terms

Work hours :Anytime round the clock
Payment term. By bank transfer