Target oriented with 100% quality.
I have 10+ years of experience in Customer service ( voice and Non voice Process)
* Good typing speed 65 WPM.
*Customer service with proper resolution.
* Call center Management.
* Handling Escalations.
*Data Entry, Document Conversion
*Email and Chat Support.
* Training and development.
Process updates
Quality
Reports
Excel, word, Power point,
Internet research, Data entry operator, TAT, AHT, Google Reviews, Process improvement, Chat support, Call caliberation, Meetings, Class, Teaching, Aptitute,
Work Terms
4 to 6 hours in a day
Payment should be online transfer ( Account or UPI)
Communication: English
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