I am a fresh graduate with a bachelor's degree in Business Information System (BIS) - Tanta University, working as customer service representative at Opal Egypt company (Answering customer questions, Responding to customer complaints, Managing the incoming phone calls, Keep records of customer interactions and file documents).
Skilled in Microsoft Office, Social Media, Analysis, Research and Digital Marketing.
Licenses & certifications :
- Microsoft Office Specialist: Master (Office 2016)
-EG-FINANCE
Banking Financial Services Industry
Non-Banking Financial Services Industry & Preparation for Investment Manager in Stock Exchange
Strategic Marketing for Financial Service
Strategies Human Resource Management
-The American University in Cairo
Participant in Business Communication Workshop
-Former Trainee at MISR IRAN DEVELOPMENT BANK - Tanta, Al Gharbiyah, Egypt