Delighting Every Customer
I have 3 years’ experience in BPO industry from working as a Technical Support, Customer service, Email and Chat Support. My very first BPO experience is through TARGET where I'm responsible in assisting customer's orders, returns and refunds. I have also worked for a telecommunications company in the US for almost three years.
Technical Skills:
Microsoft Office – Excel / Word / PowerPoint
Adobe Software – Photoshop / Illustrator
Here's a list of the other tools I've utilized:
• Altitude Software
• Google Hangouts
• Google Drive
• Dropbox
• Slack
• Canva
Work Terms
Days Open: M-F Hours Open: 8 am to 5 pm
Target Market Info for Virtual Assistance Services: 1. Dominant Gender: Both 2. Age Range: 25-55 3. Location: US, UK, Australia 4. Time of Engagements: 7 am to 8am, 8 pm to 9 pm 5. Online Stores and Real Estate Businesses
PAYMENT TERMS : PAYPAL, PAYONEER