Hi there! I'm Sarah, a dedicated Community Manager and Moderator with a passion for fostering meaningful engagement, boosting user retention, and ensuring seamless online interactions. With a track record of growing communities by 50-70% and maintaining a 100% customer satisfaction rate, I specialize in creating vibrant, well-moderated spaces where members feel heard, valued, and engaged.
πΉ Community Growth & Engagement β I design and execute strategic engagement plans that drive interaction and retention.
πΉ Moderation & Crisis Management β I ensure smooth operations by enforcing guidelines, resolving conflicts, and keeping discussions positive.
πΉ Customer Support & Onboarding β I provide top-tier assistance, resolving inquiries efficiently and creating user-friendly guides to welcome new members.
πΉ Tools & Platforms β Skilled in Discord, Telegram, Hootsuite, Zendesk, Meta CRM, Jira, Zealy, and more.
Whether you need a proactive community leader, a skilled moderator, or an engagement strategist, I'm here to help your community thrive. Let's build something amazing together! π
π© Letβs Connect! letβs chat about your project.
Work Terms
6-8hrs/day
Availability -- Mondays to Saturdays
Payment --- Weekly or Monthly