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Skills

  • Administrative Assistant
  • Client Administration
  • Client Assessment
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • Correspondence Management
  • Customer Relationship Management (CRM)
  • Customer Satisfaction
  • Customer Service
  • Customer Service Management
  • Customer Service Representative
  • Scheduling
  • Telephone Support
  • Virtual Assistants

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Services

  • Virtual Assistant

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    I'm a Virtual Assistant with expertise in customer service support, correspondence management, client issue resolution, and telephone support. I work with busy entrepreneurs to help them stay organized...

    Administrative AssistantClient AdministrationClient AssessmentClient Issue ResolutionClient Orientation

About

I’m a detail-oriented Virtual Assistant with a strong background in customer service support and client communication. I help busy entrepreneurs stay organized.

My passion for business growth is why I am excellent in providing quality and exceptional services to my clients. As your Virtual Assistant, I will create an environment where you only have to focus on more critical tasks.

I have great experience in these tasks:

1. Administrative Support and Calendar Management

2. Customer Service Support

3. Bookkeeping, Data Entry and Expense Tracking

I believe in the quality of work, and that your 100% satisfaction is my Number ONE priority.
With over three years experience as a Virtual Assistant in customer service and bookkeeping, working with some co-operate Organizations and Individuals as a VA, sales associate, and customer service personnel. I am excited to bring my experience to your organization.

My soft-skills are; Growth mindset, Communication, Confidentiality and discretion, Attention to details / accuracy, Time management, Adaptability, Being proactive, Problem-solving, Emotional intelligence, Grit & resilience.

Work Terms

Availability:

My availability is dependent on project needs and time zones. I am available via Guru messages.

Payment Terms:

I prefer using SafePay for all projects on Guru for secure and transparent transactions.
Hourly or fixed-price contracts are accepted, depending on project.
For ongoing work, I can provide weekly updates and invoice accordingly.
Milestones are encouraged for larger projects to ensure mutual clarity and progress.

Turnaround Time:

Turnaround time varies by task and project scope, but I always aim to meet agreed-upon deadlines. Urgent tasks may be accommodated upon request.

Confidentiality:

All client information is treated with strict confidentiality. I’m open to signing NDAs if needed.

Revisions:

Reasonable revisions are included to ensure client satisfaction, provided they stay within the agreed project scope.

Tools & Platforms:

I use tools such as Google Workspace, Zendesk, Calendly, Slack, and Microsoft Office. I’m also open to learning new systems your business uses.

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