ServiceNow Implementor
certified ServiceNow Implementation Specialist and Application Developer
I have 3 years of experience in ServiceNow with deep knowledge of the ServiceNow platform along with building custom apps and products deployed on the store. Experience on implementing end-to-end Service Catalog, Incident, Problem, Change, Configuration and Knowledge Management, Asset Management, Project Management and Human Resource Management. Experienced in ACLs, Web Services, Encryption, Workflows, UI Policies, Client Scripts, Business Rules, Script Includes, Catalog Items, Order Guides, Record Producers, Wizards, CMS (UI pages, Sites), Performance Analytics, Orchestration, SSO and Service Portal in ServiceNow. Experience with all the available versions of ServiceNow platform from Berlin to Kingston.
ServiceNow product experience:
1. Human Resource Management.
2. Project Portfolio Management.
3. Asset Management.
4. Performance Analytics.
5. Survey and Assessments.
6. ITSM (Incident, Change, Problem, Knowledge and Configuration).
7. Service Catalog Management.
Certifications
• ServiceNow Certified Administrator
• ServiceNow Certified Application Developer
Work Terms
I can work up to 30hrs per week (including weekends) remotely. Prefer email communication.