The customer is always and completely right.
I have an experience being an admin assistant in DSWD (Department of Social Welfare and Development) for 1 year and 5 months that is a seasonal job which is on call, I stopped working as an admin assistant it is because my work is not stable so i tried looking for a new one and then i was easily get hired in DMC (Digital Music Creatives) as an IT/Administrative Staff and Event Coordinator and stayed for 1 year and 2 months, the job was easy what you're going to do is to call and invite the companies for the events that the company has sponsored and you're engaging to different kinds of personality specially to a different nationality, i love doing my job there because i love talking to a different people. Eventually i decided to look for a new job because i wanted to try a different environment which is in the BPO Industry I applied as a Customer Service Representative at Alorica Philippines Inc. and luckily i got hired and start immediately after the interview, my account was Amazon the biggest Online Shopping in the US, basically the Job Description is to assist the customers queries about the order status , order taking, billing etc the account is seasonal only so it last for 1 year and 3 months because that is what was stated on the contract. After the Amazon i was transferred to West Contact Services one of Alorica's Sister Company my account was Frontier as a Technical Support Representative, basically Frontier is a Telecommunication Company that Verizon switch over to and we are assisting Customers on their billing disputes and discrepancies we also cater as well their technical problems like Phone, Internet and TV/Cable services, i'm enjoying my life being a Technical Support Representative after 2 years and 2 months the account has been dissolved and i decided to look for another one. Luckily after a month of job hunting I was hired by C3 (Customer Contact Channels) as Customer Service Representative handling Spirit Airlines account, I assisted Customers
Work Terms
Anytime, weekly basis, english.