To provide an outstanding service is my goal.
I have been working as a customer service representative for over 3 years. Working for third party companies as Teleperformance, Black Hawk Support Services, Sykes. On those companies, I have had the opportunity to work for big companies as Sony (technical support), Verizon Wireless (customer service over the phone, chat, e-mail, and escalations agent), Cricket Wireless (Customer service over the phone).
I enjoy what I do since I really like to help other people. My best experience have been working as a chat agent, even tho you had to take care of more than one customer at the time, it was a great experience and help improving my multitasking skills. Working under pressure has never been an issue since I take my job seriously.
Work Terms
I can work any schedule.