Easy to work on timely manners with Time management and reliable to work.

Nissan Tivoli Workload Scheduler and Autosys
(04/2016 – Present)
Processing the requests on batch jobs from the clients.
Working Knowledge on TWS troubleshooting.
Monitoring net backup jobs using java console.
Handling calls - Logging into ACD lines with the appropriate skill number
and be available to receive calls during the shift.
Monitoring batch jobs through TWS JSC.
Escalating Workstation unlink issues in case of batch jobs on hold and
communicating with the application teams, technical support teams like
Unix.
Performing system health checkups for Net backup master servers.
Submitting the Adhoc jobs\ job stream in to Plan particular Workstations
and resolving plan daily plan generation issues in TWS also hold, cancel
and force completion of batch jobs.
Good Knowledge of SM9/Service now/ ITIL and PMP.
Providing approvals for the change activities.
Volkswagen and Bentley (10/2015 – 04/2016)
Monitoring batch jobs through SCOM
Finding out root cause for failed batch jobs and performing the action as client
requested and preparing report on status of jobs.
Creation, reassignment and closing of the incidents.
Overall Handling the issues with P1/P2 Incidents
Engaging Required Team Members ?nding solutions with co- ordinations of
Unix/Windows and other Applications Team.
Symantec (10/2010 – 04/2016)
Monitoring Jobs through Netcool and creating tickets for Severity Calls.

Work Terms

Available 24/7.