Creativity is one of the most powerful aspects behind the existence of the world and I am passionate to implement creativity in its best form.
Hi ,
I am a computer science graduate and I have been in Support Industry for almost 3 years now. At present I am working in Tata Consultancy Limited as a System Engineer and my job role is support executive. I have been providing support for international clients via remote, phone and email from various countries like US, UK, CANADA, Australia, Singapore, Dubai, Ireland etc.
I have experience in below mentioned remote tools which I have used in the past:
1. Log me In
2. Team Viewer
3. Bomgar
4. Show My Pc
5. Ammyy
When it comes to technology, I have deep knowledge on below mentioned tools which I have worked upon in the past:
OS : Windows Xp, Windows Vista, Windows 7, Windows 8, & Windows 10.
Office Suite : Microsoft Office 2000, 2003, 2007, 2010 2013 & 365.
Active Directory : Account Management (Password Reset, Account extension, Profile refresh, etc)
Microsoft Server 2000, 2008 and 2012
Mobile Devices : iPhone, iPad, Blackberry, Windows, Android
Printers : HP, Dell, Lexmark, Epson, Xerox, Cannon etc. (Installation, Configuration & Troubleshooting)
Email Clients : Microsoft Outlook, Thunderbird, Windows Mail
Networking : LAN, TCP/IP, Configuring Wireless
Certification : BCA (Bachelors degree in Computer Application), DCA (Diploma in Computer Application) and ITIL Foundation 2011.
Work Terms
Work History
3 jobs
Availability -
As Needed - Open to Offers
Languages
English: Fluent
Hindi: Native or Bilingual
Bengali: Conversational
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Work History and Feedback
Job Title - Find out the process of getting a U.K. work visa for a non-European
Date - May 2016
Rating out of 5 - 5.00
Feedback - Job well done. Very thorough and complete.
Amount - $40.00 earned
Job type - Fixed Price
Job Title - Create Groups and Events
Date - Jul 2015
Rating out of 5 - 5.00
Feedback - Excellent
Amount - $5.00 earned
Job type - Fixed Price
Create Groups and Events
Job Title - Create Groups and Events
Date - Jun 2015 -Jul 2015
Rating out of 5 - 5.00
Feedback - Excellent
Amount - $5.00 earned
Job type - Fixed Price
Create Groups and Events