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Skills

  • API Integrations
  • Client Management
  • Microsoft Excel
  • Microsoft PowerPoint
  • Operations Management
  • Salesforce
  • Zoho CRM

Services

  • Project & Operations Management

    $15/hr Starting at $50 Ongoing

    Dedicated Resource

    Project Management Managing onboarding and delivery of HTTP and SMPP clients for Airtel’s SMS (Cloud)IQ & Digimate Business. API Integration Hands on experience in understanding of SMS API and SMPP integration...

    API IntegrationsClient ManagementMicrosoft ExcelMicrosoft PowerPointOperations Management

About

An experience Project Manager with a decade of experience managing projects & Operations in SaaS domain. Looking forward to work with clients who looking to expand projects offshore.

Hello,

I am Shanawaz Khan from Mumbai. A Commerce graduate with 12 years experience in Project management, Team management, Client management & SLA management.

I have a decade of work experience in Project management and Customer Service domain.
With a decade of exposure in project and client management, I have developed skill set directly relevant to Process & project management, SLA management in reference to customer satisfaction and service benchmark.

With the expertise in project and Operations management, looking forward to help clients planning to expand offshore projects esp. to Mumbai, India.

Looking forward to hearing from you soon!

Best Regards,
Shaan

Work Terms

Open for 12/7 projects