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Skills

  • Chat Support
  • Data Encoding
  • Email Services
  • Employment Contracts
  • LiveChat
  • Online Chat Support
  • QuickBooks
  • Technical Support
  • Typing
  • Writing
  • Administrative Assistant
  • App Development
  • Customer Support
  • Data Entry
  • Data Management

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Services

  • QuickBooks Online Expert

    $8/hr Starting at $25

    Work Experience Job title: Technical Support Associate | Tier 2 Product Subject Matter Expert Highlights: • Advanced Typing Skills (50 – 80 WMP) • Computer Skills & Internet Skills • Excellent Written...

    App DevelopmentChat SupportCustomer SupportData EncodingEmail Services

  • Data Entry Expert

    $8/hr Starting at $25

    Work Experience Job title: Technical Support Associate | Tier 2 Highlights: • Advanced Typing Skills (50 – 80 WMP) • Computer Skills & Internet Skills • Excellent Written and Verbal Communication •...

    Administrative AssistantChat SupportData EncodingData EntryData Management

About

A professional with 6 years of rich work experience from being an Associate Technical Support, Tier 2 in Intuit QuickBooks Online.

Work Experience

Job title: Technical Support Associate | Tier 2
Name of the company: Convergys / Concentrix
City/country: Cebu City, Philippines
Dates of employment: June 2013 to Current
Client: QuickBooks Online and other Intuit Products

Product Subject Matter Expert
• QuickBooks Self-Employed
• QuickBooks Online
• QuickBooks App (Mobile & Desktop)
• QuickBooks Voice, Email and Chat Support

Highlights:
• Advanced Typing Skills (50 – 80 WMP)
• Computer Skills & Internet Skills
• Excellent Written and Verbal Communication

Sharmaine Kim Pascual
Sharmaine Kim Pascual
Cebu City, Cebu, Philippines
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