Pro Resume Guru, Creative & Business Writer, PowerPoint Specialist. Multi-faceted business service professional

My experience includes:

Owner and Resume Guru (2012 – Present)
Resume Resuscitation
• Provide top quality resume and cover letter services to a variety of clients.
• Complete freelance projects including PowerPoint, data entry and editing.
• Manange client’s LinkedIn profiles to ensure consistency through all job tools.

Curriculum Designer II (2013)
Santander Consumer
• Implemented departmental templates for Needs Analysis, Design, Job Aids, PowerPoint, Facilitator and Participant Guides.
• Worked to re-structure existing training material into more engaging content.

Instructional Design and Development Team Lead (2008 – 2012)
CONEXIS
• Participated in creating the CONEXIS Corporate University.
• Team Lead for a team of 5 designers servicing 450+ in-house employees.
• Worked with business owners and SMEs to develop meaningful content.
• Employed a variety of instructional methods to ensure learner engagement.
• Created classroom, audio and eLearning materials.
• Assisted in obtaining a $500,000 Texas Workforce Commission training grant.

Internal Trainer, Tax Specialist (1994 – 2008)
First American Financial (now CoreLogic)
• Designed, developed and facilitated training for associates in Bangalore, India.
• Designed Quality measures and Feedback mechanisms for off-shore processes.
• Utilized interactive learning for off-shore system training.
• Developed and managed departmental training objectives for 170 employees.
• Co-created and facilitated First American’s nine-day new hire training program.
• Tracked manual and automated agency processes for 27 states comprised of 5 million+ tax liens.
• Daily supervision and training of 15 full-time and temporary employees.

Work Terms

I am very flexible in my availability, including nights and weekends. I am also generally available for quick turn around and short notice projects. I look forward to working with you!