Banner Image

Skills

  • Call Center
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Creative Design
  • Creative Writing
  • Phone Support
  • Technical Writing
  • Telemarketing
  • Telesales
  • Writing

Services

  • Creative writing, telemarketing

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    With 8 years of experience in creative writing, assignment making, and telemarketing, I offer my services on Guru.com. I am Sharoon Alven, an expert in crafting captivating content and providing academic...

    Call CenterCall Center ManagementCall LoggingCall MonitoringCreative Design

About

"Unleashing the Power of Experience: Your Guru for Telemarketing Success!"

I am pleased to share a comprehensive overview of m 8 years of experience in telemarketing. M journey in this field encompasses 5 years in USA telemarketing, 2 years in a UK credit hire company, and 1 year in USA dispatch. Throughout this time, I have developed valuable experience, embraced important values, and accumulated personal anecdotes that have shaped m professional growth.
During my 5-years tenure in USA telemarketing, I honed essential skills such as effective communication, persuasive techniques, and building rapport with customers. I had the opportunity to work with diverse clientele, allowing me to adapt my approach to various personalities and demographics. This experience strengthened m ability to connect with individuals over the phone, build trust, and convey the value of products and services. It also provided m with a deep understanding of sales strategies, product knowledge, and meeting targets.
Transitioning to a 2-year role in a UK credit hire company showcased my adaptability and willingness to explore new environments. This professional experience in a different country expanded I cultural understanding and sharpened my communication skills across international markets. Working in the credit hire industry required a high level of attention to detail, negotiation abilities, and problem-solving skills. I achievements in this role demonstrated my capability to handle complex customer inquiries, resolve disputes, and provide exceptional service while ensuring the company's best interests were upheld.
After my time in the UK telemarketing, I returned to USA telemarketing, this time venturing into the realm of dispatch. This particular role allowed me to utilize my organizational skills and ability to work under pressure. As a dispatcher, I was responsible for coordinating schedules, managing resources, and resolving issues efficiently. I have strong problem-solving aptitude and quick decision-making abilities were key strengths in ensuring smooth operations and customer satisfaction.
Throughout my telemarketing journey, I have consistently upheld important values such as professionalism, integrity, and dedication. My commitment to ethical practices and maintaining a customer-centric approach has earned me a reputation for providing exceptional service. By consistently striving to exceed expectations and deliver tangible results, I have built strong relationships with clients and colleagues alike.
Beyond my professional achievements, I have developed hobbies and interests that contribute to my well-roundedness as an individual. These personal aspects of my life provide balance and fuel my motivation in the workplace. Whether it is participating in community volunteering efforts or pursuing creative endeavors, these hobbies demonstrate m commitment to personal growth and the importance of work-life balance.
In conclusion, my 8 years of experience in telemarketing, with 5 years in USA telemarketing, 2 years in a UK credit hire com

Work Terms

Hours of operation: Flexible
payment terms: Thorugh guru
preferred communication style: Call or Message