I'm a fast learner, reliable and efficient always provide high-quality result in a timely manner. I'm Punctual and self-oriented, and always works with integrity.

I have more than five years of experience as a customer service representative and expert in providing customer's solution and satisfaction. Supporting customers about their concerns and complains through phone, chat and email support. I also experience teaching Pre-school students, I teach Math, Science, Arts, and English academic subjects. I also worked for two years as an administrative staff in a law firm office doing collections, data entry, and dealing with the customer/client. Working in office-based, I experience being a Quality Analysis of one of the pioneering BPO company here in my country.

I also experienced working here in Odesk, as an all-around Virtual Assistant from email handling, SEO, social media management to article writing. I worked as a Data Entry specialist as well for more than a year. I'm currently working as a VA for kindle publisher and posting review for Kindle books.
My set of skills are:
* excellent English communication skills, spoken and written.
* type fast, average of 50 wpm.
* phone support skills (test passed-phone etiquette)
* email handling (test passed-email handling etiquette)
* providing good result in customer service (test passed)
* knowledgeable in MS office app (excel, powerpoint, word)
* skills in forum posting
* skills in blog commenting
* skills in link building
* skills in social media management and marketing
* skills in article writing
* Search Engine Optimization
* website bookmarking
* product reviewer
* call quality analysis
* good listening skill

Values towards work:

I'm a fast learner, reliable and efficient always provide high-quality result in a timely manner. I'm always open for communication and can take instructions fast. Punctual and self-oriented. I'm a hard working individual, honest, and always work with integrity. Able to perform multitasking.

Work Terms

I'm available 40+ hours a week.