To deliver quality, efficient, honest and timely service.

My professional life has grown in the Customer Service field, and I have provided various administrative tasks including Social Media, Website and Forum Moderation to previous clients and employers.

Here are my set of specific skills and expertise:

- Manage a team of customer service agents
- Administrative Support and relevant tasks
- Web Research and Data Entry
- Email and Chat Support - Social Media and Website Moderation
- Email: Composition, Templates, Marketing
- Basic Troubleshooting
- MS Office: Word, Excel, Powerpoint, Access, Sharepoint, - Google Drive, Docs and Sheets.
- Tools: Zendesk, Kayako, Zopim, RightNow, Limelight CRM, OneDrive
- Wordpress
- Time Keeping and Scheduling
- Recruitment

Furthermore, I am proficient in English (both written and oral). I am also a quick learner, highly motivated, flexible and great at multi-tasking and time management. I am friendly and easy to deal with, and I possess professionalism and enthusiasm on each and every work that I do.

I look forward to working with you, and I assure you that I will take on your projects with a great deal of responsibility.

Work Terms

Prefers non-voice jobs.
Weekly Payment