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Skills

  • Chat Support
  • Customer Service
  • Freshdesk
  • Zendesk
  • Account Management
  • Client Assessment
  • Client Contact
  • Client Issue Resolution
  • Customer Service Representative
  • Customer Service Support
  • E Commerce
  • Email Support
  • Help Desk
  • Online Chat Support
  • Order Fulfillment

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Services

  • Customer Support Representative

    $5/hr Starting at $25 Ongoing

    Dedicated Resource

    Greetings! Thanks for visiting my profile I'm your go-to expert for elevating customer support in the dynamic world of ecommerce. With 2 Years of Experience years in the field, I've honed my skills to...

    Account ManagementChat SupportClient AssessmentClient ContactClient Issue Resolution

About

I will be expert email and live chat customer support for your ecommerce store

Greetings!

Thanks for visiting my profile

I'm your go-to expert for elevating customer support in the dynamic world of ecommerce. With 2 Years of Experience years in the field,
I've honed my skills to provide unparalleled Email and Live Chat Customer Support services for your thriving online store.

Why Choose Me:

Proven Expertise: Over Sheraz interactions managed with precision, showcasing my ability to handle diverse clients and resolve concerns seamlessly.
Versatility: From email queries to real-time live chat assistance, I tailor my services to suit the unique needs of your ecommerce venture.
What I Offer:

Swift Email Responses: Ensuring customer satisfaction through quick and meticulous email support.

Real-time Live Chat Assistance: Instant query resolution for a seamless customer experience.
Key Attributes:

Personalized Approach: Tailoring responses to match your brand's tone for a connection that goes beyond transactions.
Time Liberation: Freeing you from the overwhelming tasks of customer support so you can focus on your core business.
Bonus Offer: The first [Your Number] orders of this gig receive a complimentary extra 15 minutes of dedicated service – my commitment to your satisfaction.

Ready to turn your customer support into a competitive advantage?
Let's chat!

Sheraz

Work Terms

**Communication:**
- Regular updates and communication will be facilitated through email, Skype, or any preferred communication platform.
- Response time for non-urgent inquiries: Within 24 hours.

. **Availability:**
- Available for work 24 hours
- Emergency support outside regular hours may be negotiated with advance notice.

**Project Scope:**
- Clearly defined scope of work will be agreed upon before the commencement of any project.
- Additional tasks or modifications outside the agreed scope will be subject to discussion and may incur additional charges.

**Client Responsibilities:**
- The client will provide all necessary information, access, and resources required for the completion of the project.
- Timely feedback and approvals are essential for project progression.

**Confidentiality:**
- All client information and business details will be treated with the utmost confidentiality.
- Non-disclosure agreements can be arranged if required.

**Quality Assurance:**
- I am committed to delivering high-quality work. In the event of any dissatisfaction, reasonable revisions will be provided.

. **Legal Compliance:**
-All work will be carried out in compliance with relevant laws and regulations.
By engaging in our services, you agree to these terms. I am excited to collaborate with you and elevate your customer support experience!

Best regards,

Sheraz