I work efficiently and confidently.

Are you looking for someone who is organized, hard-working, team player, and quick-learner? Let's talk!

Here are some of my skills that will be beneficial to your business.

English Communication Skills
- Degree with an emphasis on clarity in written and oral communication.
- Experience handling email, live chat, and phone communication.
- Experience tutoring English as a second language to young and adult Chinese learners.

Customer Service Skills
- Ability to communicate clearly via email, live chat, and phone.
- Experience wearing many hats and juggling priorities.
- Experience providing support to three different lines of business within one department.
- Experience doing Quality Audit of the team.

Administrative Skills
- Knowledge of Calendar Management, Email Management, Event Organizing, and Travel Planning.
- Planned and organized company events and conferences.
- Processed end-to-end visa applications.
- Ability to perform HR related roles (Updating employee records, recruitment, assisted induction training).

Software and Social Media Skills
- Knowledge of Facebook, Twitter, LinkedIn, Instagram, Slack, Skype, etc.
- Background in Shopify and Oberlo.
- Experience with Zendesk, NVM, Gmail.
- Ability to use Canva, Jing, SnagIt, Dropbox, and Trello.

Work Terms

Freelance