I worked in a BPO company for almost 7 years. I was a Customer Service Representative ( Email, Chat, and Phone). I was also a Content Moderator and an ESL teacher.
Right now, I am working as a freelancer because I need to take care of my mother.
KEY SKILLS AND QUALIFICATIONS:
? Customer service oriented skills – Ability to deal with irate customers using excellent interpersonal communication skills.
? Understands new concepts easily – Quick learner.
? Ability to handle stress.
? Computer literate.
? Reliable.
? Took customer service training course.
? College Graduate
Work Terms
I can work 4 to 6 hours daily.