Banner Image

Skills

  • Customer Service
  • Customer Service Representative
  • Customer Service Support
  • Email Support
  • Typing

Services

  • Highly Experienced Customer Support

    $12/hr Starting at $100 Ongoing

    Dedicated Resource

    I offer the following services: Customer Service Email Support Chat Support Technical Support Data Entry Excel Typing Order Processing Order Management Order Fulfillment I am a dependable virtual employee...

    Customer ServiceCustomer Service RepresentativeCustomer Service SupportEmail SupportTyping

About

My top priority at work is not just to provide 100% customer satisfaction but also to help the business grow its reputation.

I am a dependable virtual employee who's foundation of work is efficiency, accuracy, time-management and attention to details.

I have worked in the BPO industry for more than 6 years and have had the opportunity to train a diverse group of individuals who tried their luck in the said industry. My expertise in teaching focused in both Language and Product Training for newly hired employees. Working as a trainer has helped me become mature in facing the challenges at work and in my personal life. It also helped me learn how to manage different types of personalities and how to handle them in challenging scenarios.

I started taking online jobs since 2015. I've worked as a freelance article writer for a Japanese website and a virtual assistant (managing social media accounts) for a company based in Canada.

I've also worked as an E-mail Support and back end support for order fulfillment for a company that sells kitchen tools in the US.

I am skilled in the use of Google Services, Zendesk, Freshdesk, Magento, Cin7, Shipwire, Shopify, Canva and Social Media platforms and can be easily trained in using other tools needed for the job.

Work Terms

I am willing to work part-time and my schedule is flexible but I'm also hoping for a long term collaboration if you are satisfied with my work.