Customer Service Ninja | Enhancing Customer Experiences and Driving Success | Project Manager | The Doer | x Telenor | x Talabat

Customer service expert with 4+ years of experience across various industries, passionate about delivering exceptional customer experiences. Proven ability to exceed customer expectations, lead and mentor teams, communicate effectively with a diverse range of clients, and resolve technical issues. Seeking new challenges and opportunities to contribute to organizational success.

Why Choose Me?

Exceptional Customer Care:

Proven track record of exceeding customer expectations by promptly addressing inquiries and resolving issues through chat, email, and phone channels.

Effective Leadership:

As a Field Support Supervisor, led a dedicated team of agents to enhance customer satisfaction by introducing customer service policies through platforms like Zendesk and SAP, ensuring a uniform and efficient support experience across regions.

Multilingual Communication:

Proficiency in both Urdu and English allows me to effectively communicate with a diverse range of clients, fostering strong relationships and trust.

Technical Proficiency:

Expertise in diagnosing and resolving technical issues while providing effective solutions.

Call to Action:

I am passionate about delivering exceptional customer experiences, and I'm constantly seeking new challenges and opportunities to contribute to organizational success. Let's connect and explore how we can collaborate to enhance customer satisfaction and drive results.

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