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Skills

  • Analytics
  • Business Analysis
  • Pick Operating System
  • Quality Assurance Auditing

Services

  • Quality Analysts

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    I have been in the Quality Assurance profession for 10 years. I listen to calls to pick up trends, give recommendations and assist with implementing fixes to reduce call to better the customers experiencecss...

    AnalyticsBusiness AnalysisPick Operating SystemQuality Assurance Auditing

About

To improve customer experience by

I have been in telecommunications for 16 year have call center and quality experience
I am a qualified Assessor and moderator.
I have successfully completed a Business analysis program and currently in my 3rd year of business management.
My mission in life is to share my knowledge and experience so that an organization can improve the customers experience.

Work Terms

6 pm to 8 pm Monday to Sunday