Multiskilled Healthcare Student with Strong Work Ethic

EXPERIENCE

2017-2018
ADOPTIONS COUNSELOR, LYNCHBURG HUMANE SOCIETY
Reason for leaving: I had to take care of a sick family member.
I started out in the company as animal care and then moved up to the adoptions team. My responsibilities as an adoption counselor were to greet customers as they arrived, answer multi-line phones and company emails, general cleaning of the shelter, scheduling spay and neuter appointments, setting up cremation services, filing adoption contracts, and giving general adoption education to customers.
2016-2017

CAT CARE SPECIALIST, CAPSCA
Reason for leaving: I moved to the Lynchburg VA area.
As a cat care specialist my job duties were to clean and take care of all shelter cats, medicate and bathe sick and isolated cats, rehabilitation of barn/less social cats, help potential adopters match with cats, and to observe and take notes about each cat and place in their files for adopters.


EDUCATION

2021 TO CURRRENT
BSA IN HEALTH ADMINISTRATION, UNIVERSITY OF PHOENIX
Bachelor of Science in Healthcare Administration
3.94 GPA as of current
2020-2021

COLLEGE LEVEL CERTIFICATE, UNIVERSITY OF PHOENIX
Medical Billing and Coding Certificate
Graduated with a 3.94 GPA

SKILLS

• Customer Service/Call Center
• Active Listening
• Data Entry/POS System
• Well Developed Verbal/Written Communication
• Entry Level Management Experience
• Adaptability
• Entry Level Captioning Services
• Call Review • CPR/AED/First Aid Certified
• Scheduling
• Time Management/Organization
• Flexibility
• Critical Thinking
• Clerical Duties

Work Terms

I can work Monday through Friday from 9 a.m. to 6 p.m. and Saturday and Sunday from 11 a.m. to 5 p.m. unless otherwise specified.