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Skills

  • Administrative Assistant
  • Asana Work Management
  • Cold Calling
  • CRM Management
  • Customer Service
  • Email Services
  • Help Desk
  • Information Technology
  • LiveChat
  • Phone Support
  • Zendesk
  • Zoho CRM

Services

  • 24/7 Customer Service Representative

    $10/hr Starting at $700 Ongoing

    Dedicated Resource

    Supporting your customer through an email,live chat or calls is a great way to directly reach your potential or existed customer, and elegantly written content can do more than keep potential customers...

    Administrative AssistantAsana Work ManagementCold CallingCRM ManagementCustomer Service

About

My mission is fulfill a need that customer want directly with an e-mail, phone, chat, social media.

Self-motivated Customer Service Representative with more than two years of experience in managing customers with clear and transparent interaction, worked with warehouse and/or logistics partner companies to resolve inquiries & exceptions.

Excellent communication skills combined with a profound ability to resolve problems arising to ensure recurring business opportunities.

Stiil a good learner in dealing with customers,able to research and resolve problems before they become crises, as well as troubleshooting product delivery and quality issues with espond promptly to all customer inquiries by Obtaining and evaluating all relevant information to handle inquiries and complaints.

Personally i believe that most business owner needs to focus on core area like promote advertising of his product,Focus on core activity, Increase quality, Increase speed to market,conserves capital,access best in class business processes,adapt leading technologies,Increase efficiencies, expand service, Free up management.

I am incredibly responsive and professional has an acute focus on managing all sorts of business processes so that you need not worry about things outside your core competency getting out of hand.

Customer satisfaction is the focal point for me, so I thrive to always find the best solution in the shortest time frame possible. 'Outside the box' solutions are my specialty, so research,reading books and meeting with new people are my best friends as well as my hobbies.

I always express everything clearly about myself to all, I am the best in communicating with people and presenting the business plan to them. I am the master of all the Verbal, Nonverbal, Neurolinguistic and Written communication.

When I become a part of your team, you can count to have hired a reliable, dedicated team player, who is independent and does not require to be micromanaged.

Work Terms

I easily adapt to the client's business needs and requirements, I'm highly efficient and reliable, have a fully equipped and quiet home office with a 50 Mbps Internet connection,tools I have used and continue to use on a daily basis are a variety of chat and web conference platforms (Skype,Slack, Zoom).