Testimonials

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  I have worked on multiple quality projects with Charity Bower and her level of knowledge regarding helping a team engage in the quality improvement process is outstanding. Charity gathered information about our program processes, quality goals and target. She also assisted our team in establishing a

  data collection framework, provided support to our data collection efforts and prepared a comprehensive and illuminating report of recommendations for our team. Charity also guided our team in outlining a program improvement plan to achieve our team quality goals. Charity facilitated a team approach in all stages of the process, and she provided the resources throughout to assist us in achieving them. I would highly recommend Charity Bower as a quality improvement professional of the highest caliber.

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  Becky Connell, MSW, APSW

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  "Charity took a data driven approach to address regulatory inequities that emerged in the Southeastern Region of the State. Charity used data & quality improvement strategies to inform decisions and effect change on policies that would strengthen the relationships between State regulators and licen

  sed childcare providers. Charity’s work also resulted in fewer providers getting into an enforcement situation, kept them in compliance, and allowed them to stay in operation to serve children in her Region.”

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  Robert Hietala