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Skills

  • Account Management
  • Administrative Assistant
  • Avaya
  • Client Administration
  • Client Contact
  • Client Issue Resolution
  • Computer Hardware
  • Correspondence Management
  • Customer Service
  • Management
  • Order Processing
  • System Administration
  • Technical Support
  • Telephone Support
  • Troubleshooting

Services

  • administration

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    As a freelance administration support specialist, I offer a comprehensive suite of services designed to streamline and enhance your business operations. My expertise includes general administrative support,...

    Account ManagementAvayaClient AdministrationClient ContactClient Issue Resolution

  • technical support

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    As a freelance technical support specialist, I offer a robust range of services to ensure your technology infrastructure runs smoothly and efficiently. My expertise includes managing ticketing systems...

    Administrative AssistantComputer HardwareManagementSystem AdministrationTechnical Support

About

"Empowering Businesses with 11 Years of IT Excellence and Administrative Precision"

With 11 years of experience in IT technical support and administration, I have developed a deep expertise in managing and resolving complex technical issues for firms in the US, UK, and Canada. My skill set includes proficient management of ticketing systems such as Manage Engine, MS Dynamics, BMC Remedy, and Peregrine. I excel in hardware support, system administration, and providing comprehensive help desk and remote assistance. Additionally, I have extensive experience in software support, ensuring seamless installation, configuration, and maintenance of applications. My background in administration further enhances my ability to streamline operations and improve efficiency, making me a versatile and reliable asset to any organization.

Work Terms

Timings - Flexible
Mode of Communication - Whatsapp & Zoom
Mode of Payment - Bank Transfer & Paypal