Committed to Client Satisfaction
SB Global (SBG) is a dynamic Business Process Outsourcing (BPO) company with presence in Belize, the Philippines, Jamaica, and plans to expand to South America and/or Mexico in 2025. With over 30 years of collective experience in the contact center industry, we pride ourselves on delivering exceptional, cost-effective services that enhance our clients' profitability and customer satisfaction. Our flexible setup, which includes both brick-and-mortar and virtual operations, allows us to adapt to the unique needs of our diverse clientele.
* Established in 2017, SB Global BPO has been serving clients in the BPO industry both locally and internationally.
* Currently operating as both brick and mortar and virtual set up
* Our Contact Center operates 24/7, 365 days a year to ensure uninterrupted service for our clients.
* Our service portfolio includes a wide range of offerings, such as inbound and outbound telesales, Customer Service, lead generation, appointment setting, and more.
* We take pride in our dedicated team of over 90 highly skilled employees who contribute to our success.
Founded: 2017
Work Terms
* Flexible Operations: Our team operates around the clock, 24/7/365, adapting seamlessly to your business needs, ensuring uninterrupted service and support.
* Service Specializations: We specialize in customer service (both inbound and telesales), sales, appointment setting, lead generation, and a broad range of BPO services tailored to drive your business success.
* Flexible Payment Terms: We offer competitive hourly rates with flexible payment options designed to suit the specific demands and scale of your project.
* Communication Channels: We prioritize effective communication and are proficient with various tools, including Slack, Skype, WhatsApp, or any platform preferred by our clients.