I am a dedicated Virtual Assistant with a strong track record of delivering top-notch administrative and organizational support to clients across various industries.

Welcome to my profile!

I am a dedicated Virtual Assistant with a strong track record of delivering top-notch administrative and organizational support to clients across various industries. With 5 years of experience in administrative roles and over a decade in customer support, I possess a diverse skill set that includes social media management, calendar and email management, research, customer service, data entry, and more.

As a native English speaker and a proactive problem-solver, I am committed to enhancing productivity and streamlining operations for my clients. I thrive both independently and as part of a team, equipped with excellent communication skills and the flexibility to adapt to any communication style or software. I am tech-savvy, proficient in Google Suite, Canva, Microsoft Office, Trello, and a range of CRM systems.

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AREAS OF EXPERTISE:

Virtual Assistance

Administrative Support

Social Media Management

Data Entry

Customer Service (Email, Phone, Live Chat, Facebook & Instagram Messenger)

Executive Support

Personal Assistance

Calendar Management

Scheduling Appointments

Real Estate Management

Email Management

Responding to Customer Inquiries

Email Writing & Follow-Ups

Setting Up Client Meetings

Handling Customer Questions (Email or Chat)

Internet & Web Research

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

CRM Tools Expertise (Real Scout, Follow Up Boss, KV Core, CB Desk, Go High Level, Trello)

Google Workspace Expertise (Docs, Sheets, Slides, Forms, Drive)

Newsletter Creation

Canva Design

PDF Conversion & Editing

Word to Excel Conversion


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WHY HIRE ME:

Experience and Expertise: With over 10 years in customer service and a year as a virtual assistant, I bring a wealth of knowledge in customer support, real estate management, social media management.

Time and Task Management: I excel in prioritizing tasks, managing schedules, and meeting deadlines, ensuring your administrative and organizational needs are handled so you can focus on what matters most.

Communication and Professionalism: My communication skills are top-notch, both written and verbal, ensuring clear and professional interactions with clients and stakeholders. I am prompt, proactive, and maintain professionalism in every exchange.

Adaptability and Flexibility: I quickly adapt to specific client needs and project requirements. I can accommodate different time zones, adjust to shifting priorities, and master new tools and technologies to get the job done.

Attention to Detail: Known for my meticulous approach, I guarantee accuracy and uphold high standards in every task, from proofreading to data entry.

Problem-Solving Skills: As a proactive problem solver, I seek out ways to improve processes and implement solutions, helping you overcome challenges and boost productivity.

Work Terms

Hours of operation and payment terms are negotiable.

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