Serve for Better

+ Overall 15+ years of total IT experience with 4+ years as a dedicated professional with JIRA with an excellent knowledge and background working with such programs as JIRA Agile, JIRA Capture, JIRA Portfolio, JIRA Service Desk, and a large variety of other programs/plugins and 3+ as a Quality Assurance Engineer.
+ Worked with customers to design and configure the JIRA and Confluence applications (e.g. projects, workflows, screens, fields, permissions, plug-ins)
+ Proficient in the performance of in-house staff training & recruitment, asset management and control, and report preparations.
+ Experience in maintaining Atlassian products like JIRA, Confluence, Fisheye, Bamboo, Crowd etc.
+ Experience in Customizing Gadgets/Report development using Atlassian SDK and Java.
+ Experience in writing Jira API Tools to auto-move Service Desk tickets of one issue type to a Jira project of another issue type and to extract the list of Jira users with the respective Jira Groups and Project Roles
+ Managed various development tools, testing tools and monitoring tools
+ Worked with Engineering and Operations teams to show them the new processes, systems and helped to migrate their current processes and work into the new systems.
+ Experienced in Atlassian REST API’s and Atlassian SDK Toolkit
+ Lead many departments’ agile meetings, used JIRA Agile for management of team projects.
+ Excellent written, verbal and personal communication skills.
+ Strong drives to learn and apply new technologies in real-world situations.
+ Implemented Continuous Integration and Continuous deployment using various CI Tools like Jenkins, Hudson, and Bamboo.
+ Experience with Java/ JavaScript / Web HTML technologies. Defined and configured workflow models in the projects
+ Having knowledge and good experience in computer applications and scripting like Shell, Python, Ruby, and JavaScript.
+ Experience in writing/building/integrating custom modules for JIRA/Confluence

Work Terms

24 x 7

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