User Experience Designer

I am a self-taught User Experience Designer. I have a background in software development and support. My work experience started as a customer service executive (where I learned great things about customer service) followed by working in various software companies as a developer and Software Consultant.

My interest in User Experience design was an accidental discovery. During my last job, I was attempting to build a product. Although I failed in those experiments later I realized that all the activities I did to build the product i.e Customer Development, Conducting Interviews, Prototyping, Collecting feedback opened up a new world for me. I realized how listening to others, empathy can be utilized to build great products.

After dropping out of the full-time job I realized that great design starts with designing things for yourself. I found happiness in solving problems for my self, optimizing daily chores, creating good habits, exercising regularly. All these things made me realize that having a design-based approach to solve problems is the way to unlock productivity and solving problems.

I love learning new things and tinker with technology as well. Occasionally I watch Seinfeld and from there I learned self-deprecating humour too.