Outsourcing Defined Here
Supreme BPO Solution is an integrated International BPO, provides customer services by combining best available technology, processes and people. It is India based BPO company.
Supreme BPO Solution’s mission is to offer its clients a high-end, cost-effective, flexible business solution through its contact center. And thereby enable the clients to a competitive edge by leveraging the power of outsourcing.
We provide the best standard of manpower and service so as to bring the best minds in the market to work for you.
Service Description:
Our 24/7 BPO operations:
Our voice(B2B & B2C) and non-voice Data Processing operations present in following industry verticals:
* Banking and Capital Markets
* Insurance
* Healthcare and Pharmacy
* Telecom
* Media, Publishing and Entertainment
* Utilities
* Hi-Tech and Manufacturing
* Retail and Consumer Packaged Goods
* Travel, Transportation and Logistics
Horizontal Offering:
Inbound voice:
We provide inbound voice services with emphasize on answer within 3 rings, first call resolution and analyze with the effectiveness Vs. Call received matrices. Distinguished offerings are:
* Customer Service
* Call Handling
* Help-desk service
* Enquiry service
* Sales
* Order Taking
* Pre and Post-sale services
Outbound Voice:
We provide quality enhanced outbound voice services with emphasize on the geographical and cultural activities of the target region. Our sales experts with positive attitude and proficient knowledge in sales field, remain innovative all the time. Outbound voice services are always based on the efficiency analysis of a particular campaign. Offerings are:
* Telemarketing/Telesales
* Cold Call
* Market Research/survey
* Lead Generation
* Data Verification
* Collections
* Customer Retention
* Gratitude calls
DATA Processing or Back-end Process:
Our Back-end processes initiated in order to generate more revenue opportunities.
* Chat Support
* Email
* Data Entry
Founded: 2014
Work Terms
We provide 24/7 operations for 365 days.
1. We work using guru escrow.
2. We prefer to work on hourly basis. We are flexible and the payment pattern can be negotiated as necessary.
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