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Skills

  • Admin Support
  • CRM
  • Customer Support
  • Data Administration
  • Document Conversion
  • Feature Writing
  • Ideation
  • Lead Generation
  • Market Research
  • Marketing
  • Microsoft
  • PDF Conversion
  • Sales
  • Software Design
  • Strategy

Services

  • Customer Relations & Admin Professional

    $8/hr Starting at $25 Ongoing

    Dedicated Resource

    Past Experince:- Inside Sales- 1.Set and track sales targets Manager Customer Relations- 1.Solved customer queries and generated ideas to improve customer's challenges and issues 2.Ensured complete satisfaction...

    Admin SupportCRMCustomer SupportData AdministrationDocument Conversion

About

Business Development & Admin Professional

I'm a management student who pursued Sales,Marketing & Business development as a profession. With over 4 years of experience in Inside sales, Customer relations, Market Research, lead generation and Administration profile, I will be able to handle projects in an experienced way.

A positive dedicated professional with highly skilled interpersonal communication.In-depth knowledge of MS Office applications (Word, Outlook, PowerPoint and Excel). An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support.

I can work fast and scrupulousy.My core competencies are customer service/customer service management, inbound sales, technical/chat support, email correspondence and varied administrative support roles.

My work experiences taught me leadership skills, time management and organizational skills and the ability to work in a fast-pace environment. With my extensive work background , and my dedication to work, I can work on any project effectively and efficiently.

Past Experience :-

Inside Sales-

1.Set and track sales targets
2.Suggest and implement improvements in the sales administration process
3.Coordinate department projects to meet deadlines
4.Report on sales metrics and suggest improvements
5.Use customer feedback to generate ideas about new features or products
6.Research and discover methods to increase customer engagement
7.Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
8.Hands on experience with CRM software and MS Excel

Manager Customer Relations-

1.Solved customer queries and generated ideas to improve customer's challenges and issues
2.Ensured complete satisfaction and maximum utilization of the product sold to customers
3.Developed long-term and short-term communication strategy to assist rollout of CRM applications
4.Reviewed customer's complaints and initiate solutions in an effective and timely manner

Work Terms

5-6hours in a day
mode of payment (preferred)- Account Transfer, 8-10$ per day,
Preferred mode of communication- Email, Call and Text