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Skills

  • Business Development
  • Client Issue Resolution
  • Client Orientation
  • Communication Skills
  • CRM
  • Customer Experience Management
  • Customer Satisfaction
  • Customer Service
  • Management
  • Relationship Management
  • Sales

Services

  • Customer service Specialist

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I am a dedicated Customer Service Specialist with over 13 years of experience in client handling as a Cabin Supervisor and 3 years in EdTech sales and customer support. My strength lies in building relationships,...

    Business DevelopmentClient Issue ResolutionClient OrientationCommunication SkillsCRM

About

Customer Success & Sales Support Specialist | Virtual Assistant

I am a dedicated professional with over 13 years of experience in customer service, client relationship management, and sales support. I specialize in building strong, long-lasting relationships with clients by delivering exceptional service and support.

My core skills include:

Handling customer inquiries and providing timely solutions
Managing client accounts and ensuring customer satisfaction
Supporting sales teams to streamline processes and improve client retention
Proficiency in CRM tools.

My goal is to provide high-quality service, clear communication, and a seamless experience for your clients. Whether you need someone to manage your customer success initiatives or offer administrative support, I am here to help your business thrive.

Work Terms

I prefer to work on an hourly basis or fixed-price projects, depending on the client’s needs. Payments can be made weekly for hourly projects or upon milestone completion for fixed-price projects.

I am available Monday to Friday, 10:00 AM to 4:00 PM (IST). For urgent requirements, I can adjust my availability with prior notice.

Communication can be done through Guru messaging. I am also open to scheduling video or phone calls through Guru’s platform if required.

I value clear communication and timely delivery. You can expect regular updates and high-quality work tailored to meet your expectations.

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