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Skills

  • Account Management
  • Customer Service
  • Management
  • Order Processing
  • Accounting
  • Administrative Assistant
  • Avaya
  • Chat Support
  • Client Contact
  • Communication Skills
  • Data Management
  • Database Development
  • Financial Services
  • Invoicing
  • Operations Management

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Services

  • Rapid Assistant / Virtual Assistant

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    Rapid Assistant | Your Reliable Virtual Support Need a highly efficient and detail-oriented Virtual Assistant? As a Rapid Assistant, I provide top-notch administrative, customer service, and business...

    Account ManagementAccountingAdministrative AssistantClient ContactCustomer Service
  • Customer Service

    $10/hr Starting at $30 Ongoing

    Dedicated Resource

    Customer Service Support | Rapid & Reliable Assistance Enhance your customer experience with my professional Customer Service Support. With years of experience in email, chat, and phone support across...

    Account ManagementAvayaChat SupportCommunication SkillsCustomer Service

About

Reliable. Efficient. Professional. Your Go-To Customer Service & Virtual Assistant!

Sweet Hope Reel Galarpe | Rapid Assistant
I am a highly skilled Customer Service and Virtual Assistant with over 6 years of experience in banking, customer support, and business administration. I have worked as a Teller for 4 years, a Customer Service Representative handling email, chat, and phone support for multiple accounts, and a Data Annotator for JNJ on a freelance project.

Currently, I serve as an Admin and Accounting Manager for a technical service start-up in Dubai, UAE, where I manage daily operations, finances, and administrative tasks. My expertise in customer service, financial management, CRM tools, and data handling allows me to provide top-notch support to businesses and entrepreneurs.

What I Offer:
✔ Customer Service (Email, Chat, & Phone Support)
✔ Virtual Assistance (Admin, Data Entry, & Calendar Management)
✔ Accounting & Financial Support (Invoice Processing, Bookkeeping)
✔ CRM & Data Management
✔ Task & Project Coordination

I am detail-oriented, proactive, and committed to delivering efficient and reliable service. Let's work together to streamline your business operations!

Work Terms

Work Terms
✅ Availability: I am available 40-48 hours per week, including weekends if needed. I can adjust my schedule based on project requirements.

✅ Communication: I am responsive and can communicate via Guru, email, chat, or video calls as per client preference.

✅ Payment Terms: Payments are accepted through Guru’s SafePay to ensure security for both parties. I prefer milestone-based or hourly payments, depending on the project scope.

✅ Turnaround Time: I ensure timely delivery of tasks while maintaining high quality. Urgent tasks can be prioritized upon request.

✅ Confidentiality: I respect client privacy and adhere to strict confidentiality agreements regarding all business-related information.

Let’s collaborate and achieve your business goals efficiently! 🚀