Client servicing, operations and data entry services

I would like to elaborate on my professional background- With over two decades of professional experience encompassing Client Servicing, Service Delivery, Operations Management, startups, and Contact Center Management (encompassing Customer Support, Technical Support-Service Desk, Loyalty-Retention, and Order Fulfillment), I bring a wealth of expertise to the forefront. My core strengths revolve around exemplary Client Relationship Management and effective people management skills. Personally, I am characterized by high energy, dynamism, positivity, and enthusiasm. My approach involves lateral thinking and making well-reasoned decisions.
I boast a proven track record in conducting business analysis, implementing new processes, automating existing business processes, and driving operational excellence. My skill set extends to robust communication, finesse in interpersonal interactions, adapt problem-solving, analytical prowess, proficiency in team-building, and strong leadership capabilities. At my former workplace, I managed clients such as Diageo, Bacardi, Pernod, Walkaroo, Dell, Dalmia, Accenture, Abinbev, Saint Gobain, Fuchs Oil, Allied Blenders & Distillers, Rallis, GPI, Ruchi Soya, Godrej, among others. Additionally, I have experience overseeing the operations of an online gifting platform.

Work Terms

flexible and adaptable as I am working from home

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