Managed and ensured proper execution of efficient work and organizational goals related to key performance indicators and delivered trademark award-winning customer service.

WORK EXPERIENCE

"Red Planet Hotels - Regional Sales Manager, Philippines"

• Responsible in ensuring the efficient delivery and completeness of Billings per hotel. Assist the Finance department to monitor payable and receivables of each account.

• Secure high rated business from major corporations. Manages high-profile corporate accounts.

• Establish procedures and objectives by creating an action plan, analyze trends, data and variance to support the international objectives of Red Planet Hotels Corp.

• Responsible in acquiring and developing new clients to increase the revenue of 13 hotels in the Philippines.

"Limketkai Luxe Hotel - Account Manager"

• Visit clients to follow up and monitor the payable and receivables.

• Sourced leads and cold-called to promote the products, and regularly called/visited both new and existing customers to discuss requirements, negotiate terms and maximize business opportunities.

• Expanded client base by setting up meetings and telephoning marketing decision-makers and agencies.

• Acted as key point of contact for the company, ensured a high standard of customer service by discussing problems and create tailored solutions.

"Bukidnon Electric Cooperative - Customer Service Trainor"

• Established and communicated training materials, new policies and systems that results to excellent customer service and company growth.
• Provided training assistance on temporary duty assignments to other call centers.
• Directed corrective measures required to meet standards.

Work Terms

- Willing to work 8-10 hours. Open for short and Long Term projects.

- Payment term: Bank Deposit. Payment should be settled upon client's confirmation of the final work.

- Clients may contact me via Gmail , Skype or Viber.