Senior Technical Educator
Professional writer and educator with more than 30 years experience in science, technology, and mathematics.
Writing/Editing: technical documentation (including software and hardware manuals, integration and installation documents, requirements and contractual specifications, and project management plans), research papers, news articles, press releases, grant proposals, legal documents, marketing collateral, process documents and logs, style guides. Internal, customer, and sales audiences.
Web Design: information architecture, wireframes, page flow diagrams, personas, use cases, user goals, user scenarios, metrics, site maps, QA test plans, user studies, usability tests, web help systems, context-sensitive help, accessibility features.
Team Leadership: project management, process improvement, strategy, internal and external training, team management (interviewing, hiring, training, supervising, scheduling, mentoring).
Online Teaching/Tutoring: mathematics and science instruction, in class or one-on-one tutoring sessions, for students from K-12 and prep for GED, SAT, and GRE exams.