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Skills

  • Chat Support
  • Customer Support
  • Data Entry
  • Email Services
  • PDF Conversion
  • Phone Support
  • Project Management
  • Recruiting
  • Research
  • Virtual Assistants

Services

  • Efficient and Elegant

    $10/hr Starting at $25 Ongoing

    Dedicated Resource

    I provide all kinds of Data Entry, Customer Support (Email, Chat and Phone) and all kinds of VA Services Once you hire me, you will find me: Reliable Sincere Hardworking Professional and Organized

    Chat SupportCustomer SupportData EntryEmail ServicesPDF Conversion

About

I strive towards client satisfaction and good feedback!

? Call monitoring and feedback.
? Quality control of non-voice accounts and voice accounts calls.
? Supervisor escalations call handling.
? Training new hires on process (OJT).
? Preparation and submission of reports.
? Direct client communications on routine work.
? Escalation communications directly with clients and Account Managers through e-mail on a daily basis.
? Appointment Setting
? Receiving Inbound calls on Customer Service for queries on medical bills.
? Outbound calls to Insurance companies to follow up on Providers medical bill claims (Claim Status) & Patients (Insurance Verification, Pre Collections etc.,).
? Claims Management(Printing, Preparing Appeals, Secondary/Tertiary Billing, Medical Records/FIR submissions)

? Quality checks on written articles.
? Manage writers and data entry operators across India and Philippines.
? Delegate work to writers and data entry operators.
? Prepare weekly and monthly reports.
? Update work order on a daily basis.
? Recruiting staff.
? Payroll.
? Plagiarism check.
? Hub, wordpress, squidoo, weebly.
? Email handling.
? Assigning work orders on a daily basis.
? Advertisement posting.

Work Terms

Available - 20-30 hours per week

Skype: dvassou